Terms & Services

To understand how people use Walldrop and improve the App, we use product analytics. Product analytics is enabled by default when you accept these Terms during registration and may include screens viewed, feature usage, app lifecycle events, and device/app metadata. We do not use this information for targeted advertising across other companies' apps or websites.

You can turn product analytics off at any time in Settings → About by selecting “Help us improve the product.” This choice does not affect your account, access to the App, or paid functionality. More information is in our Privacy Policy.

Subscriptions are sold and processed by Apple through your App Store account. We never receive or store your payment card details. Apple's payment terms and privacy policy apply to the transaction.

Before you confirm a purchase, Apple shows you the price, the billing period, and the renewal terms. By confirming, you agree to those terms.

• Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel at least 24 hours before the end of the current period.
• Your App Store account is charged for renewal within 24 hours before the start of the new period.
• We will give you reasonable advance notice of any price increase, and the increase will only take effect for billing periods beginning after that notice.

If a free trial or introductory offer is provided, it converts into a paid, automatically renewing Subscription at the end of the trial period unless you cancel before the trial ends.

We will remind you before the trial converts. We will send you a reminder, at the latest, a reasonable period before the end of the free trial, stating when the trial ends, the price that will then be charged, and how to cancel. Any unused portion of a free trial is forfeited when you purchase a Subscription.

Cancelling is at least as easy as subscribing, and takes no more steps. You can cancel at any time, without giving a reason, and without contacting us first.

• In the App: open Settings and select "Manage Subscription", which takes you directly to the cancellation screen.
• On your device: open the Settings app, tap your name, then Subscriptions, then Walldrop, then Cancel Subscription.
• By e-mail: write to terms@walldropapp.com and we will help you cancel.

Cancellation takes effect at the end of the current billing period. You keep access to paid features until then. Because Apple processes the transaction, only Apple can cancel a Subscription on your behalf; we cannot do it for you, which is why the routes above lead to Apple's cancellation screen.

Refunds for App Store purchases are handled by Apple under Apple's refund policy. We are not able to issue refunds for purchases made through Apple.

If you are a consumer in the EEA or UK, you have a statutory right to withdraw from a distance contract within 14 days. By starting to use paid digital content immediately, you may be asked to consent to immediate performance and to acknowledge that you thereby lose your right of withdrawal. Where that consent has not been given, your 14-day withdrawal right is unaffected by these Terms.

If we materially reduce the features included in a Subscription you are paying for, we will notify you and you may cancel as described in Section 3.4. Statutory rights to a price reduction or termination under applicable consumer law remain unaffected.

"User Content" means any images or other content you upload, generate, or store through the App (including AI-edited outputs based on your uploads).

Private by default: Content is private unless you share it via a space and invite others.

If you invite others to a space, you understand:

• invited users may be able to view, download, export, and share content available in that space (as permitted by the App's features), and
• you are responsible for sharing only content you have rights to share.

The App provides a way to report content or behaviour. If you report something, please provide enough detail for us to evaluate the report. We may remove content or restrict access if we believe it violates these Terms or may create risk or harm.

Anyone may notify us of content in the App they consider illegal. Send notices to copyright@walldropapp.com. To let us act on a notice, please include:

• a sufficiently substantiated explanation of why you consider the content illegal;
• a clear indication of the exact electronic location of the content (for example, the space and the image concerned, or a share link);
• your name and e-mail address, except where the content concerns child sexual abuse material or certain offences against the person, where you may notify us anonymously; and
• a statement confirming your good-faith belief that the information in the notice is accurate and complete.

We will confirm receipt without undue delay and decide in a timely, diligent, non-arbitrary, and objective manner. Where we remove content or restrict an account, we will give the affected user a statement of reasons explaining the decision and the redress available, in line with Art. 17 of Regulation (EU) 2022/2065, unless we are legally prevented from doing so.

We respond to notices of claimed copyright infringement and remove infringing content expeditiously once we have been properly notified. If you believe content in the App infringes your copyright, send a written notice to the contact below containing:

• a physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
• identification of the copyrighted work claimed to have been infringed;
• identification of the material claimed to be infringing and information reasonably sufficient to let us locate it;
• your contact information (address, telephone number, and e-mail address);
• a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law; and
• a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the copyright owner.

Counter-notice: if your content was removed and you believe this was a mistake or misidentification, you may send a counter-notice to the same contact including identification of the removed material and where it appeared, a statement explaining why you believe the removal resulted from mistake or misidentification, and your contact information. We will review it and may restore the material.

Please submit notices and counter-notices in good faith. Knowingly making a material misrepresentation may expose you to liability for the resulting damages under applicable law.

We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers of copyright or who repeatedly provide manifestly illegal content. We may also suspend, for a reasonable period and after prior warning, the processing of notices or complaints from people who frequently submit ones that are manifestly unfounded.

We may terminate accounts that have been inactive for more than 1 year. Where reasonable, we may provide notice before doing so.

Where liability is permitted but limited, the Provider's total liability arising out of or related to the App will not exceed the greater of:

• the amounts you paid to the Provider for the App in the six (6) months before the event giving rise to the claim, or
• EUR 50.

Nothing in these Terms limits or excludes liability for:

• intent (Vorsatz),
• gross negligence (grobe Fahrlässigkeit),
• liability for injury to life, body, or health,
• mandatory statutory liability that cannot be excluded (including certain product liability),
• or other rights that cannot be waived under applicable consumer laws.

• If you are a merchant (Kaufmann), a legal entity under public law, or a special fund under public law, exclusive place of jurisdiction is the Provider's registered place of business in Germany.
• Otherwise, the statutory rules on jurisdiction apply.

This Section 18 applies only to users who reside in the United States. It does not apply to users in the EEA, the UK, Switzerland, or any other jurisdiction where such an agreement is unenforceable, and nothing in it limits rights that cannot be waived under the law that applies to you.

Before starting arbitration, you agree to try to resolve the dispute informally. Send a written notice describing the dispute and the relief you seek to terms@walldropapp.com. Both sides agree to make a good-faith effort to resolve the matter for 60 days after the notice. This step is a precondition to starting arbitration.

If the dispute is not resolved informally, you and the Provider agree that any dispute, claim, or controversy arising out of or relating to the App or these Terms will be resolved by final and binding individual arbitration, and not in court, except as stated in Section 18.5.

• The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms.
• The arbitration will be conducted by a single arbitrator.
• Unless you and the Provider agree otherwise, the arbitration will take place in the US county where you reside, or may be conducted by telephone, video conference, or on written submissions.
• The arbitrator may award the same individual relief a court could, and any award may be entered as a judgment in any court of competent jurisdiction.
• The Federal Arbitration Act governs the interpretation and enforcement of this Section 18.

Questions about whether a claim is subject to arbitration are for the arbitrator to decide, except that a court decides disputes about the scope or enforceability of Section 18.4.

You and the Provider agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any class or representative proceeding.

You and the Provider each waive any right to a jury trial for disputes covered by this Section 18.

If this Section 18.4 is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and heard in court, while all other claims remain in arbitration.

Notwithstanding the above, either party may:

• bring an individual claim in small claims court, if it qualifies;
• seek injunctive or other equitable relief in court to stop infringement or misuse of intellectual property; and
• bring an individual action before a government agency, where applicable law permits.

You can reject this arbitration agreement and keep your right to sue in court. Send an e-mail to terms@walldropapp.com with the subject line "Arbitration Opt-Out", stating your name and the e-mail address on your account, within 30 days of first accepting these Terms (or of the date this Section was first added, if you already had an account).

Opting out affects nothing else. Your account, your use of the App, and the rest of these Terms are unchanged, and we will not treat an opt-out as a reason to restrict your account.

Payment of filing, administration, and arbitrator fees is governed by the AAA rules, and we will pay the portion of those fees the AAA rules require us to pay for consumer arbitrations. Each party otherwise bears its own attorneys' fees unless a statute or the arbitrator's award provides otherwise.

If any part of this Section 18 other than Section 18.4 is found unenforceable, the remainder stays in effect.